Privacy Policy
Commitment to Data Protection
At Ganga Melka, we are committed to protecting the personal information of our global student body. This policy outlines our practices regarding data collection and usage in strict compliance with the United Arab Emirates Data Protection laws and international standards such as the General Data Protection Regulation (GDPR). By using our platform, you consent to the collection and use of information as described herein to provide a seamless and personalized learning experience.
Information Collection and Financial Security
We collect personal identifiers such as your name, email address, and profile details during the account registration process. Additionally, we track usage data—including course progress and community engagement—to help refine our curriculum and provide accurate feedback during "Coffee Time" sessions. Regarding financial data, we prioritize your security by utilizing Stripe for all transactions. We do not store credit card or banking details on our internal servers; all payments are handled by PCI-compliant third-party processors to ensure your financial integrity.
Data Usage and Third-Party Integration
The information we collect is used primarily to manage your membership, deliver automated booking reminders for 1-on-1 sessions, and facilitate communication within the academy. To provide these services, we integrate with trusted platforms including Wix for hosting and Vimeo for high-quality video delivery. These partners are selected for their high security standards and are only permitted to process your data for the specific purpose of running the academy's functions.
User Rights and Cookie Policy
Every member retains the right to access, update, or request the permanent deletion of their personal data. These requests can be managed directly through your Account Settings or by contacting our administration at ganganatha@hotmail.com. To enhance your experience, our website uses cookies to maintain your login status and remember your progress across desktop and mobile devices. You may disable cookies in your browser settings, though this may limit your ability to access certain automated features of the Masterclass.